Last Updated: November 5, 2026
Feedback is most useful when it identifies the property concern, the agreed work and what happened afterward. To ask Runwell Durham Drainage Company where to send feedback about a specific project, use the contact details.
What to include
Mention the type of drainage work and the aspect you want to comment on, such as the explanation of the outlet, access arrangements, restoration or maintenance information. If you are reporting a concern, explain where it occurs and when you first noticed it. Keep your street address, telephone number and private property documents out of any public review.
If the work needs attention
For a question about the agreed scope or a change after rain, contact Runwell directly so the property details can be discussed privately. A review is separate from an assessment request. If you have a new drainage issue, start a property enquiry and describe the current symptoms.